We’re excited to share that starting September 1, Integrity Urgent Care is rolling out a fresh new look, and we’re growing.
We wanted to take a minute to explain what’s happening and why, because we know any change can bring up questions. So let’s walk through it together.
What’s Actually Changing
Here’s the honest, simple version: our look, and where our emails and messages come from. You’ll start seeing new signage outside your clinic, a refreshed website, and new uniforms on our team over the next few weeks.
We’re also using this moment to bring you more ways to get care, including expanded virtual care options and a wider range of healthcare services, so you have more ways to get what you need, when you need it.
What’s Not Changing
Everything that made you trust us in the first place stays exactly the same. Same team. Same commitment to quality care. Same operating hours. Same clinic, in the same place, ready to see you.
Why We’re Making This Change
Across the three states we serve, our clinics have gone by different names. In Oklahoma and Kansas, our clinics have been Xpress Wellness. Beginning September 1, they’re joining our Texas clinics under the Integrity Urgent Care name, bringing our entire network of 80+ clinics together under one shared look and identity.
It’s a simple change with a meaningful purpose. It’s our mission to bring care closer to the homes of those living in the communities we serve, so quality care is never something you have to travel far for. One shared look means a clearer, more consistent experience for you, no matter which of our clinics you visit, and it reflects our ongoing commitment to expanding access to quality care in the communities that need it most.
What to Expect Over the Next Few Weeks
Starting the first week of September, keep an eye out for:
- New signs at your clinic
- A new website
- New uniforms for our care team
That’s really it. You won’t need to do anything differently. Just walk in the way you always have, and you’ll see the same familiar faces ready to take care of you.
Stay Connected
Want to see more of how we’re investing in the communities we serve? Follow along on social media.
Our handles aren’t changing, so there’s nothing you need to do. Check us out on Facebook, Instagram, TikTok, and LinkedIn to stay in the loop as our new look rolls out.
Thank You
Thank you for being part of this journey with us. We’re proud of the care we’ve provided together, and we’re looking forward to continuing that under our new name.
Frequently Asked Questions: Integrity Urgent Care’s Fresh New Look
Why does Integrity Urgent Care have a new look? It’s our mission to bring care closer to the homes of patients in the communities we serve. Beginning September 1, our Oklahoma and Kansas clinics, previously known as Xpress Wellness, are joining our Texas clinics under the Integrity Urgent Care name. As part of bringing our entire network of 80+ clinics together, we’re also refreshing our look, so every Integrity Urgent Care clinic offers the same consistent experience: care you can count on, closer to home.
Will my insurance still be accepted? Yes. There are no changes to the insurance plans and the patients that we serve.
Is a different company taking over my clinic? No. This is the same organization, the same team, and the same commitment to your care. We’re simply refreshing our look as part of our continued investment in higher-quality care across the communities we serve.
Will my clinic’s location change? No. You’ll visit the same clinic, in the same place, with the same team.
Will the quality of care change? No. The quality of care you’ve come to expect from us is not changing. In fact, this change comes with updates to our facilities, website, and service lines that will allow us to improve our patient experience and provide more offerings in the near future.
Will operating hours change? No. Operating hours are staying the same.
What will actually change? A few things: our look and feel, our facilities, and where our communications come from. You’ll also see more ways to get care, including expanded virtual care options and a wider range of healthcare services.
When will I start seeing these changes? Starting the first week of September, you’ll notice new signage rolling out at our clinics, a new website, and new uniforms on our care team.
Do I need to do anything? No action is needed on your part. Just continue visiting your clinic as you always have.
What is Integrity Urgent Care? Integrity Urgent Care is part of Integrity Care Group, an organization focused on providing access to quality, more affordable care where integrity is the standard, not the exception.
What’s this about virtual care and expanded services? As part of this change, we’re expanding the ways you can get care, including more virtual care options and a wider range of healthcare services, so you have more ways to get what you need, when you need it.
Do I need to follow a new social media account? No. Our social media handles aren’t changing. Follow along to see our refreshed look and updates from the communities we serve.
Who can I contact with questions? Email us at [email protected].
