Anna, TXPatients’ Rights
- To be treated with courtesy, respect and dignity.
- To participate in decisions regarding their care.
- To refuse care or services.
- To privacy.
- To refuse the release of personal health information (except when permitted by law).
- To get an electronic or paper copy of medical records.
- To ask for medical records to be updated.
- To request confidential communications.
- To ask what is used or shared to be limited.
- To get a list of those with whom we’ve shared information.
- To a sign or language interpreter.
- To choose someone to act for you.
- To receive accurate and easily understood information about your health plan, healthcare
professional and healthcare facility. - To get a copy of the Notice of Patient Privacy Practices.
- To file a complaint if you feel your rights are violated.
- If you feel we have violated your rights, contact us.
- You can file a complaint with the U.S. Department of Health and Human visiting
www.hhs.gov/ocr/privacy/hipaa/complaints/. - We will not retaliate against you for filing a complaint.
If you have any questions about the information presented on this page, please contact us today.
Patients’ Responsibilities
- To honestly disclose information that may assist in establishing a diagnosis and an
appropriate plan of care. - To support an environment where the safety and property of the organization’s
personnel and customers are respected. - To inquire if any portion of care-giving or follow-up are not entirely comprehended.
- To notify the staff or medical provider if there are any limitations (cultural, religious
or other) that may limit the care provided or pose barriers to providing care. - To financial commitments towards care.
If you have any questions about the information presented on this page, please contact us today.
Open 7 Days a Week
Just because getting sick is inconvenient doesn’t mean your healthcare has to be. We’re open daily and no appointment ever is needed.
Visit our locations page to find an urgent care location near you.
