Tips for a successful virtual visit

• Make sure you have a good internet connection.
• Find a quiet spot with good lighting.
• Before the appointment, make a list of questions or concerns you want to discuss.
• If you have pink eye or a skin issue, send a clear photo before your appointment.
• Make sure you can safely talk with your doctor during your appointment – avoid driving or multitasking during your virtual visit.

How to get urgent care online at your convenience

It’s easy to get the care you need.

1. 1. Schedule your virtual visit – You’ll need a device with an internet connection, camera, and microphone, like a smartphone, tablet, or computer. Virtual urgent care visits are for patients 8 and older.

1. 1. Receive appointment confirmation – After registering for your visit, you’ll receive a text with a secure link to access your visit. Appointment times are usually available on the same day.

1. 1. Connect with your provider – When it’s your appointment time:
      • Click the link that was provided to you via text message.
      • Talk in real time to a provider about your conditions and concerns.

1. 1. Feel better fast
      • Our medical professional will diagnose your condition.
      • We’ll provide you with a treatment plan.
      • If appropriate, we’ll send an electronic prescription to your pharmacy.

Urgent Care from the Comfort of Your Home

Virtual visits are a safe and convenient online telehealth service that allows you to access urgent medical care through a video call. Integrity Urgent Care, part of the Xpress Wellness family, uses telemedicine to diagnose and treat a wide range of medical conditions, so you don’t have to leave your home or office to get urgent care online.
The Integrity provider you meet with has the same high qualifications and training as those you see in person at one of our clinics. Schedule a virtual visit today, and let our family take care of your family – without leaving the comfort of your home!

Disclaimer: If your provider deems it necessary, patients may be asked to be seen in a clinic, as not all conditions can be treated via telehealth. Additionally, if testing or lab work is necessary for diagnosis, patients may be asked to come into our clinic (or a location of their choosing) to complete it.