Frequently Asked Questions

At Integrity Urgent care, we receive a lot of questions about our services, how we conduct business, and what general procedures we follow. It is our utmost priority to give our patients the highest quality care possible. We hope that the section below can help answer questions that you may have that we frequently hear.


Co-pays vary by each insurance plan but they frequently are listed on the front of your insurance card. Our team would be happy to answer any questions you have about your insurance at the clinic.

We are required to verify your ID so please bring a valid photo ID when you come in for your visit.
We have a competitive self-pay option available for patients who do not have insurance.
We bill as an urgent care which is typically 1/10th the price of an ER. Learn more about the difference between Urgent Care and Emergency Rooms.
You never need an appointment to be seen but we do have an online check-in option to save you time when you come in.
Wait times can vary depending on our patient load but we place a high importance on getting you seen quickly so you can get back on your feet.
We offer x-ray in our facility and have the capability to order CT, MRI, and ultrasound imaging out patient.
We offer tetanus and influenza vaccines at every location.
We take most major insurances including Blue Cross Blue Shield, Aetna, Cigna, United Healthcare, Medicare, TriWest and TRICARE. If you have a specific insurance that isn’t listed, please feel free to give our office a call.

For more information about Integrity Urgent Care, our hours, or the services that we offer, visit our locations page or contact us today!

Read Our Google and Facebook Reviews

Read More
I cannot say enough good things about this urgent care! From the phone call I made before arriving, to entering the office, going back with the nurse, and leaving with the comfort of a thorough visit, this team of professionals were so kind and genuine. Might have been out of my network, but will definitely be back if needed in the future. Thank you!
Read More
From the moment we walked in we were greeted professionally and the place was very clean. We only waited for a few minutes and then we saw Justin PA and he was nice, attentive and professional. He listed to what I had to say about my sons symptoms. I encourage anyone to go to Integrity Urgent care if you need quick and professional medical assistance!
Read More
Came in to see someone after having a sore throat for six days strait amongst other symptoms. From the moment we walked in, the receptionist greeted us friendly and politely. Our doctor was Dr. Justin Hancock and he was above and beyond the nicest doctor we have ever dealt with! He seemed to love his job and was extremely accommodating. He cared and did not make us feel rushed at all. We will most likely be seeing him again!
Read More
Every staff member from the moment I called until I was out the door with a diagnosis gave me the best care possible. As a business traveler, I was definitely out of my element and they took great care of me and my terrible allergies.
Read More
Rushed in 5 minutes before closing on Sunday night, no attitude for keeping them late, Wow! Dr. Hancock and staff were friendly and professional. Took great care of me and my daughter. This will be our "go to" urgent care facility for any future needs.
Read More
As long as I reside in the Bryan/College Station area I will always go here. I was quick to judge this place based on my previous experiences at other urgent care facilities. However, this place really did exceed my expectations! The next time you need to go to an urgent care facility go here."
Read More
I had the best experience at Integrity Urgent Care! They are very fast and very personable. They truly care about the patient! Hands down best urgent care experience. I highly recommend them!
Read More
A+ experience with my care at Integrity Urgent Care, from check-in to being seen by the PA within minutes! All staff did a great job explaining what needed to be done while making you feel at home. Best in the Brazos valley!!!!!!!!!
Read More
This place was so great! Came in on a Sunday morning and they helped me right away. Fabulous service and wonderful staff and doctors. I will definitely be going back when I'm sick and would recommend this place 110%!